Collateral Portfolio Monitoring Specialist

Overview

At First Republic, we care about our people. Founded in 1985, we offer extraordinary client service in private banking, private business banking and private wealth management. We believe that personal connections are everything and our success is driven by the relationships we form with our colleagues and clients. You’ll always feel empowered and valued here. 
 
Incredible teams doing exceptional work, every day
In Lending Services, we document and fund all loans for First Republic. We’re responsible for servicing bank and investor loan portfolios, as well as responding to client and loan team inquiries. The team also supports sales staff in workflow processes, product development, training and compliance. Additionally, we support lending-based systems and vendors and manage technology projects across First Republic product lines.

Duties and Responsibilities

Lending Services is looking for a talented, motivated lending professional to join the Collateral Portfolio Monitoring team in Lending Services. As the Collateral Portfolio Monitoring Specialist, you will draw on your thoroughness and accuracy for the day to day monitoring of the collateral supporting the Bank’s loan portfolio, focusing in the escrow arena. This is an excellent opportunity to gain an in-depth knowledge of lending operations. You will work to ensure that First Republic Bank continues to provide the highest levels of customer service by successfully maintaining optimal productivity levels.
 
What you’ll do as a Collateral Portfolio Monitoring Specialist:
- Establish new escrow accounts, monitor existing escrow accounts to ensure timely payment of taxes, research, resolve and pay delinquent taxes, and perform annual escrow analysis
- Investigate accounts where insurance has lapsed and work with relationship managers, insurance agents, clients and third party servicers to obtain appropriate coverage.
- Respond to external and internal client requests accurately and in a timely manner via the team’s shared inbox and phone line.
- Process billings to ensure insurance policies are paid timely and correctly.
- Prepare manual escrow analysis and ensure accurate account reconciliations.
- Work with county taxing authorities to verify account statuses and resolve outstanding issues
- Respond to external and internal client requests accurately and in a timely manner via the team’s shared inbox and phone line.
- Balance financial transactions and reconcile discrepancies.
- Ensures compliance with operational policies and procedures to minimize risk exposure. Monitors and audits existing processes and portfolio exceptions related to risk management issues.
- Be a support in participating and facilitating team projects.
- Participate in the development of policies and/or procedures.
- Perform quality control reviews.
- Perform duties and responsibilities specific to department functions and activities or as assigned by management.
- Responsibilities include the following: 1)adhering to and complying with all applicable, federal and state laws, regulations and guidance, including those related to Anti-Money Laundering (i.e. Bank Secrecy Act, USA PATRIOT Act, etc.); 2)adhering to Bank policies and procedures; 3) completing required training; 4) identifying and reporting potential suspicious activity to the BSA/AML Officer; and 5) knowing and verifying the identity of any customer(s) that enters into a relationship with the Bank.

Qualifications

You could be a great fit if you have:
- Must possess 3 to 5 years of experience in banking and lending, with a strong customer service background preferred.
- Bachelor’s Degree preferred.
- Passion for delivering extraordinary service.
- Excellent written and verbal communication skills and ability to communicate technical concepts in a way that’s easy to understand.
- Must be able to work independently, efficiently, and possess good organization and prioritization skills.
- Ability to handle multiple tasks within strict time constraints.
- Possess strong interpersonal skills and maintain composure while dealing with challenging situations.
- Experience with loan systems such as NetOxygen, TotalPlus, AFS Level III and/or OnBase a plus.
- Must possess working knowledge of Microsoft Office Suite, notably MS Excel.
- Must be able to provide extraordinary service and have fun!
Job Demands:
- Must be able to review and analyze data reports and manuals; must be computer proficient.
- Must be able to communicate effectively via telephone and in person.
Own your work and your career - apply now
Are you willing to take initiative and make decisions? Are you willing to go the extra mile because you love what you do and how you can contribute as a team? Do you want the freedom to grow and the opportunity to take charge of your own career? If so, then come join us.
 
We want hard working team players. You’ll have the independence to learn, lead and drive change. A culture of extraordinary service, empowerment and stability—that’s the First Republic way. Come join us!
 
This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization. The Company is an equal opportunity employer. In this regard, the Company makes reasonable accommodations for qualified applicants and employees with disabilities in order to enable them to perform all essential job functions, unless doing so creates an undue hardship.
 
First Republic is subject to federal laws that restrict the employment of individuals with certain types of criminal histories, including FDIA Section 19 and FINRA. To the extent not inconsistent with our obligations under those federal laws and regulations, First Republic will consider qualified candidates with criminal histories in a manner consistent with the Los Angeles and San Francisco ban-the-box laws.

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